Customer Care - Leading source for robotic material handling solutions
Tech-Con Automation provides service, support and spare parts for the automotive, food & beverage, consumer goods and aerospace industries. We stock KMT Genuine Parts, Flow Waterjet Parts, abrasive, garnet and most factory industrial automation components. Visit us for robotics and PLC programming support, equipment rebuilds, maintenance agreements and waterjet parts
Flow waterjet, KMT Genuine parts, industrial automation spare parts, water jet cutting, water jet cutter, garnet, abrasive, service, support, automation robotics, Ontario Canada, Rockwell Automation, Allen-Bradley, intensifier rebuilds
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Customer Care – Spare Parts & Support

 

Customer Care

Our team is committed to ensuring a high level of support and customer service. We are able to provide the following services for both Tech-Con built equipment and your current automation line.

 

Service

Our commitment begins with qualified Service Technicians and stocked service vehicles capable of working on your Pallet Based Assembly Lines, Material Handling & Robotic Integration, Robotic Palletizing Solutions, or Robotic Waterjet Cutting & Cleaning Systems.

 

PLC Remote Access Support

We offer the opportunity for future service and support remotely to assist monitoring and troubleshooting your equipment.

 

Spare Parts

Tech-Con can supply virtually all your most common automation spare parts.  Our Customer Care Representatives will work with your project team to optimize the performance of your investment.

 

Preventative Maintenance Agreements

Our preventative maintenance service specialist will provide plant-wide maintenance on all your automation assets including drives, PLC, motion systems, industrial networks and controls software.  Our team can identify pending system failures as well as identify components that are past their life cycle, and either repair or replace them.  Our approach will drive down cost by eliminating unnecessary repairs and unplanned production downtime.

 

Training and On-site Support

We offer on-site training programs for our customers to ensure successful launches of automation projects.  Our Training is tailored around the operation of the equipment and performed by the technicians who built and installed your system.

 

Waterjet Spares & Service

Tech-Con Automations stocks both Flow Genuine Parts, and KMT Genuine Parts providing you with local inventory, and the benefits of more rapid delivery, lower transactional costs, and the ability to reduce your on hand inventory carrying costs.  Our Factory Trained/Authorized Service Technicians can provide either on-site service, or intensifier rebuilds here at our shop for your waterjet equipment. Tech-Con is an authorized partner of both Flow International, and KMT Waterjet.

 

Garnet

Tech Con is the authorized Canadian Partner to Shape Mined Materials and carries a variety of Garnet Products for your waterjet cutting, and surface preparation needs.  Shape Mined Materials engineers our abrasive specifically for waterjet and blast media processes. This dedication ensures you get maximum performance out of your equipment, while providing the best service to your customers.

 

Equipment Relocation & Upgrades

In today’s busy world, time is money.  Tech-Con can help you maximize plant efficiencies, and increase your through put by relocating, and/or upgrading your existing automation equipment.